Sonam Zangmo is the Sr. Telephone Operator at the Department of Culture. Her additional responsibilities are to receive incoming letters and maintain E-fillings of Office correspondence. Prior to her present placement, she worked as a Telephone at Dzongkhag administration in Trongsa since 2007 till 2014 after completing a three months course in Office management. She also underwent a short-term training on Customer Service Delivery.

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